Message from the Director’s Desk

R.Karthikeyan, Chief Operating Officer-17 years of experience in banking and software with Deutsche Bank and SolutionNet.

"Transformation of technology towards business improvement"
We constantly face challenges of adoption to latest technology, improved quality deliveries, meeting time to market demands and cost savings within budget and most importantly add value to the business. For IT delivery to transform the business and enable the business to achieve higher revenue and improve customer satisfaction, we have started giving more emphasis on not just the technically skilled but also making them to be more business-savvy professionals. We are also developing a continuous and long term relationship with the customer by communicating interactively about the product offerings which are mutually beneficial. Also paradigm shift in the process of application development has evolved into more service oriented architecture and factor of design based on the themes such as pervasive, convenient, warm and personal. All these changes will have a huge impact with our existing and prospective customers and we are sure that Vayana will be part of each one of our customer’s success story.

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Solutions being implemented currently

SolutionNET Mobile web banking for bank in Bahrain

Mobile phone has penetrated into all walks of life and is a personal device which not only enables a voice call, but also provides many facilities like SMS, browsing and storage. Banking has come much closer to the customers not only for deposit/withdrawal of money, but also for bill payments, loan products, financial management. Enablement of channels by banks brought customers more closer and to the mobile device is definitely an advantage. SolutionNET Channel products suite, has Mobile banking applications which supports both SMS and Mobile web browsers. The SolutionNET Mobile web version is currently being implemented at a leading bank in Bahrain, where SolutionNET Consumer Online banking is operational for more than 5 years. As an extension of Online Banking, mobile web version leverages the Online banking infrastructure and application for processing the requests and transactions originated from Mobile platform. The application will work seamless on both the channels and supports English and Arabic languages. The implementation is tested in leading smart phones like iPhone, Blackberry, HTC, Windows Mobile and low end mobile phones as well. With one more additional channel, bank is expecting to increase the customer base and bring them much more closer. This implementation is completed within 30 days and the offering is likely to go live to bank’s customers by 2nd week of April 2010.

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Developing Solutions with customer’s market opportunities and ROI in mind

Vayana Biller Pay Services

Vayana is building a biller network product for connecting various utility service providers at US and their customers to make the invoice payment process simpler. This will be a hosted solution on service model which will provide utility service providers to upload their service invoices for payment by their customers. As a white labeled solution this solution can be accessible from the service provider’s website by both registered and onetime customers. The biller pay application will connect to payment gateway for Card transactions or process an ACH transaction to the banks. The application will also acts as aggregator for multiple bills of the customer from the same service provider and allows scheduling alerts or auto payments. The application is being built over the SolutionNET Technology framework including the Integration & security components and will use SolutionNET Corporate Adapters for integrating multiple Utility providers into the network. The solution is likely to get started by Q3 of 2010 for US markets.

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Showcasing best practices

Integration challenges – An area that needs expertise & experience, as connecting points increases!!

Today’s world is completely networked with cables going here and there and data passing along from all directions. Banks like yours are having different application and core systems on one side and different channels, customer networks, public networks, service providers on the other side. Integrating them on need basis is not only a real challenge but also maintaining it on a constant basis as the complexity increases. SolutionNET e-Channels products today acts as a touch point for bank’s customers and is integrated with different leading core systems, middleware and connecting utility providers, customer networks using the Integration framework technology. SolutionNET online Banking is connected to multiple service providers using both Online and offline mode for payment of utility bills, insurance premium, direct/indirect taxes and also as a gateway for external originated transactions. Our Corporate Adapter product connects your enterprise customers directly into banking network using the ERP connectors and Internet File Delivery (IFD) for high volume and bulk payment transactions.

SolutionNET Integration framework architecture is a cohesive design, which addresses the pain points of connecting to different applications or systems – and in particular to different middleware servers, web services using different protocols in a more secured and robust way.Know more...

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Online Taxes & duty payments facility from Internet banking

Direct Channels availability for customers has given the convenience for making the payment of Government taxes/dues on time. The payment can be made by the customers from anywhere, any time using Internet or Mobile channel and print the required receipt. This service is enabled in some of our implementation of SolutionNET Online Banking for payment of Direct Taxes, custom duties, utility charges like Water, electricity by integrating directly or indirectly with the government systems. In few implementations, this facility in online banking acts as extended application to collect these government taxes by agents or branch users on behalf of the customers for payment modes like Cash or Cheque. This facilitates non Internet banking customers also to make the payment through your bank branches or appointed agents without visiting to the respective government office.

This facility not only helps your banks customers to pay their taxes but also acts a point to attract more customers to your website and gets you indirect revenue. Contact us for more details